Refund Policy

At Eternation, we value your satisfaction and want you to love every tumbler you purchase from us. Due to the limited-edition nature of our exclusive collaborations, all sales are considered final.

However, if your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and clear photos of the issue. We’ll review your request and arrange a replacement or refund if applicable.

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Non-returnable items:

• Limited-edition or pre-order products

• Items showing signs of use or damage after delivery

• Digital or promotional items

How to request a refund:

1. Email us at support@eternation.com